Our Customer Service Support is available during business hours, Monday through Friday, EST. If you have a question regarding your policy, please use one of the methods below.
Please include the insured name, policy number, and daytime phone number in any correspondence. Key Life will provide a prompt and courteous response to your request. Thank you for doing business with Key Life.

Via Phone
800-323-0995 or 317-231-2700

Via Fax
317-231-2288

Via Mail
Key Life Insurance Company
P.O. Box 1646
Indianapolis, IN 46206-1646

Via Email
Policyowner Service POS@KeyLife.biz
Funeral Insurance Funeral@KeyLife.biz
Life Insurance Life@KeyLife.biz
Annuities Annuity@KeyLife.biz
Agency Agent@KeyLife.biz